If there is any inconsistency between these terms and any of our other terms, these terms will prevail.
The Promotion will begin on 22 December 2021 and end on the earlier of 31 January 2022 or the date on which the
available quantity of Scratch Cards (as defined below) (“Available Stock”) has been exhausted
(the “Promotion Period”). The redemption period will begin on 22 December 2021 and end on 15
February 2022 (the “Redemption Period”). We may change the dates of the Promotion Period and the
Redemption Period at any time in our absolute discretion. The provision of a Scratch Card is on a first come,
first served basis, while Available Stock remains. We will not update you on the use of the Available Stock.
To be eligible to participate in the Promotion, during the Promotion Period, you are required to complete an
Eligible Transaction (as defined below) on your Mox Card with Mox Credit of at least HKD800. Each time you do so
you will be a “Participant” for the purposes of the Promotion and these terms. Each “Eligible
Transaction” is ultimately determined by us as so in our absolute discretion based on transaction
records held by us (which are final and conclusive in case of any discrepancy). Examples of Mox Card
that are not considered to be an Eligible Transaction are:
(b) transactions at the ‘CashBack Merchants’ corresponding to the ‘CashBack offer period’ that falls within
the Promotion Period as listed in Mox’s CashBack table on our website; and
(c) e-wallet top-ups including but not limited to, transactions conducted via WeChat Pay and Octopus
top-ups via Apple Pay.
Each time you become a Participant during the Promotion Period, a “Scratch Card” will be
available in your Mox app.
Each Scratch Card has a single cash value of between HKD8 and HKD800 (the “Scratch Card Cash Reward”). You are
eligible to receive up to (and including) 20 Scratch Cards during the Promotion Period. You can only receive up to
two (2) Scratch Cards from the same merchant per day (as identified and determined by Mox in its absolute
During the Redemption Period, Participants can redeem the respective Cash Reward of a Scratch Card. In order to
do so, the Eligible Transaction is at least HKD800 and must have settled (i.e. appear as “completed” in the Mox
app) and Participants will be required to comply with any instructions or requirements as set out in the Mox app
relating to the redemption of a Scratch Card and its referable Scratch Card Cash Reward. If Participants fail to
do so during the Redemption Period, any Scratch Card (and referable Scratch Card Reward) will be deemed forfeited.
The Scratch Card Cash Reward referable to a Scratch Card that has been successfully redeemed by a Participant
during the Redemption Period will be credited into that eligible Participant’s Mox Account by Mox on or before 15
Each Participant is only eligible for a Scratch Card if:
(a) the Participant holds a valid and active Mox Account in their name when the Participant redeems the
Card Cash Reward and when Mox credits the Scratch Card Cash Reward into their Mox Account, with that Mox
Account not having been suspended or closed by the Participant or Mox or in arrears or default; and
(b) the Participant meets any additional requirements communicated by Mox, such as any requirements
specified in connection with the Promotion.
Neither your participation in the Promotion nor your eligibility for a Scratch Card may be transferred or
assigned to any other person or exchanged or converted into any other benefit or right.
Mox reserves the right at any time, without notice or reason and in its sole discretion, to:
(a) change, modify, suspend or terminate the Promotion or these terms (including the Available Stock,
the eligibility criteria for being awarded a Scratch Card and the monetary value of any Scratch Card Cash
(b) refuse to offer or distribute to, or claw back from, a Participant, or cancel a Participant’s
ability to redeem, a Scratch Card or Scratch Card Cash Reward from a Participant for any reason Mox deems
appropriate, including but not limited to where an Eligible Transaction has been refunded or reversed (in
full or in part) or if Mox believes there is any illegal, fraudulent or abnormal activity on the
Participant’s Mox Account; and
(c) make any decision or take any action in connection with the Promotion (including to refuse or
suspend your participation in the Promotion or determine whether the Promotion can or cannot be combined
with any other offer or promotion).
Any such decision shall be conclusive and binding on you.
In circumstances of any network or technical error which causes or results in the loss of, or failure
to reward, a Scratch Card to a Participant on an Eligible Transaction, Mox reserves the right in its
absolute discretion to compensate any such impacted Participant with a cash reward equivalent to HKD8 for
each such lost or missed Scratch Card (by crediting such amount into such Participant’s Mox Account). The
crediting of any such cash reward for a lost or missed Scratch Card will not count towards the maximum
number of Scratch Cards you can receive pursuant to these terms.
If dispute arises in connection with the Promotion, Mox’s decision is final.
To the extent permitted by laws and regulations, you shall release Mox, its affiliates and
shareholders from all actions, proceedings and claims which may be brought by or against Mox, its
affiliates or shareholders arising from or in connection with your participation in the Promotion
(including any decision not to offer or distribute you, or your failure to receive or redeem, a
Scratch Card or Scratch Card Cash Reward) or these terms, unless due to Mox’s, its affiliates’ or
shareholders’ gross negligence, fraud or wilful default and only to the extent of direct and
reasonably foreseeable loss and damage arising directly and solely from such gross negligence, fraud
or wilful default. This release continues after the termination of these terms or the expiry of the
The Promotion does not constitute any offer, invitation or recommendation to any person to enter
into any transaction described in these terms or any similar transaction. Nothing under these terms
or the Promotion will deem, imply or suggest that a person or entity is acting as an agent or
representative of Mox or otherwise soliciting business on behalf of Mox.
A person who is not a party to these terms has no rights to enforce or enjoy the benefit of any
of their provisions under the Contracts (Rights of Third Parties) Ordinance (Cap. 623) other than
as set out in these terms.
These terms are governed in all respects by and construed in accordance with the laws of the
Hong Kong Special Administrative Region. The parties submit to the exclusive jurisdiction of the
courts of the Hong Kong Special Administrative Region.
The English version prevails if there is any inconsistency between the English and Chinese
versions of these terms.
To borrow or not to borrow? Borrow only if you can repay!