Design your journey. Define your safety.

Every trip is unique, so why should your travel insurance be one-size-fits-all? From the long-waited concerts, to foodie feasts with family to gadget-packed adventures in the outdoors, you don’t want to miss anything. With Travel Pick & Go, you can add the protection that fits your trip and lifestyle – as unique as your travel plans, every time.

Why Travel Pick & Go?


Three plans, complete protection
Choose from 3 comprehensive plans to suit your travel style and budget. No gaps, no guesswork – just solid protection that travels with you.

Personalise your cover your way
Bringing your latest gadgets? Going for a long-waited concert? Skiing with pricey new gear? Personalise your plan with our smart add-ons based on your destination.

Extra peace of mind for just HKD2/day per person
Extra safety that doesn’t break your bank. Top up your cover with our Theft of Mobile Phone, Food Poisoning Allowance or Missed Event add-ons from just HKD2 a day – real value for double the re-assurance. Just a few taps on the Mox app.

Exclusive to Mox customers:
Exclusive to Mox customers:

Exclusive to Mox customers:

This holiday season, protect your dream holiday with flexible add-ons designed for your destination!

Enjoy a discount of up to 40% when you purchase Travel Pick & Go.


Plan Basic Value Max
Discount 20% 30% 40%

Step 1️⃣: Pick your base plan

Stay healthy, stay protected

Get protected against unexpected medical expenses, with up to HKD1,200,000 in medical coverage, including Chinese medicine practitioner and physiotherapy.

Comprehensive travel coverage

Includes trip cancellation, curtailment, reroute, baggage and travel delay, missed events, rental vehicle excess waiver, aircraft hijack, personal liability, and more.

Protect your home, personal belongings and more

Coverage for theft or mobile phones, fraudulent use of credit cards, emergency cash, home contents protection, and more.

Accident protection for peace of mind

Receive up to HKD1,000,000 in coverage for death, disablement, or serious burns resulting from an accident.

24-hour worldwide emergency assistance

Round-the-clock support, wherever you are.

Coverage Overview

Basic
Budget-friendly plan made for travellers seeking essential coverage
Up to HKD500,000 medical expenses benefit
Up to HKD500,000 personal liability insurance
Up to HKD30,000 trip cancellation benefit
Stolen phones and 11 other benefits

Step 2️⃣: Customise your add-ons coverage for only HKD2/day

Your travel is uniquely you, so should your travel protection. Customise your coverage to fit your unique travel style and get additional coverage on top of the basic cover - double peace of mind with up to 5 add-ons selection for double peace of mind.

For the phoneaholic


Can't imagine a moment without your phone by your side?😵‍💫 With the ‘Theft of Mobile Phone’add-on, you can go about your day worry-free, knowing we’ve got your back.

For the phoneaholic


Can't imagine a moment without your phone by your side?😵‍💫 With the ‘Theft of Mobile Phone’add-on, you can go about your day worry-free, knowing we’ve got your back.

For the savvy deal digger


You're sharp at sniffing out great deals and comparing rebates, but don't let your guard down when it comes to your credit card. Stay one step ahead with the ‘Fraudulent Use of Personal Credit Cards’add-on, giving you double the coverage so you can shop with confidence.

For the savvy deal digger


You're sharp at sniffing out great deals and comparing rebates, but don't let your guard down when it comes to your credit card. Stay one step ahead with the ‘Fraudulent Use of Personal Credit Cards’add-on, giving you double the coverage so you can shop with confidence.

For the concert junkies


Always jetting off to support your favourite artists?😍 The ‘Missed Event’add-on makes sure that you’re protected if plans change unexpectedly, and your ticket won’t go to waste!🎉 Plus, additional coverage if you purchased the tickets using your Mox credit card!

For the concert junkies


Always jetting off to support your favourite artists?😍 The ‘Missed Event’add-on makes sure that you’re protected if plans change unexpectedly, and your ticket won’t go to waste!🎉 Plus, additional coverage if you purchased the tickets using your Mox credit card!

For the thrill-seekers


Passionate about skiing⛷️ and snowboarding🏂 in Hokkaido, or surfing🏄🏻 and paragliding🪂 in Australia? The ‘Adventurous Sports Extension’add-on has you covered so you can chase adrenaline worry-free!

For the thrill-seekers


Passionate about skiing⛷️ and snowboarding🏂 in Hokkaido, or surfing🏄🏻 and paragliding🪂 in Australia? The ‘Adventurous Sports Extension’add-on has you covered so you can chase adrenaline worry-free!

For the foodies


Snap first, eat second? We get it.😎📸 With the 'Food Poisoning Allowance'add-on, in case of a culinary mishap hits, you will receive a cash allowance on top of your medical cover so you can recover well before getting back to that street stall!

For the foodies


Snap first, eat second? We get it.😎📸 With the 'Food Poisoning Allowance'add-on, in case of a culinary mishap hits, you will receive a cash allowance on top of your medical cover so you can recover well before getting back to that street stall!
Unlock your Travel Pick & Go in just 4 steps
Unlock your Travel Pick & Go in just 4 steps

Unlock your Travel Pick & Go in just 4 steps

Get instant protection with a few taps on your Mox app. It's so easy, you can literally buy it right away - even as you’re heading to the airport. Just buy and go!

  • Step 1: open the Mox app and tap ‘More’ > ‘Insurance’.
  • Step 2: choose ‘Travel Pick & Go’.
  • Step 3: enter your trip details and select your plan.
  • Step 4: follow on-screen instructions to complete the application.
Documents and resources

Frequently Asked Questions

What is Travel Pick & Go insurance?
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Travel Pick & Go is a travel insurance product that covers certain risks associated with travelling, including trip cancellations, medical emergencies, lost luggage, and other unforeseen events. Please refer to the policy wording for details of the coverage. Travel Pick & Go is underwritten and issued by QBE Hong Kong.

What are the different plans for Travel Pick & Go?
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We currently provide 3 plans for Travel Pick & Go - Basic, Value and Max. Each plan has different coverage, limits and pricing.

What are the benefits of each Travel Pick & Go plan?
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For information about the benefits of each plan, please refer to the policy wording in the Mox app and/or our website.

Who can purchase a Travel Pick & Go policy?
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You can purchase a Travel Pick & Go policy, only if you are a Mox customer with an active Mox Account. However, you can add other travellers, including people who are not Mox customers, as an ‘Insured Person’ under your Travel Pick & Go policy.

If someone is a ‘Insured Person’ under a Travel Pick & Go policy, this means they are covered by that policy.

Can I purchase more than one Travel Pick & Go policy?
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You can purchase and hold more than one Travel Pick & Go policy at any one time, provided that:

  • the period of insurance for any additional policy you want to purchase does not overlap with the periods of insurance for any existing policies you hold for the same traveller; and
  • you do not hold more than 10 active Travel Pick & Go policies with the same periods of insurance.
Can I purchase a Travel Pick & Go policy if I have already started my trip?
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No, you must purchase the Travel Pick & Go policy at least 4 hours before your trip commences.

Disclaimers

Mox Insure is an insurance distribution service offered by Mox. We are not the insurer.

This policy is underwritten by QBE Hongkong & Shanghai Insurance Limited ("QBE Hong Kong") which is a general insurer, authorised and regulated by the Insurance Authority of Hong Kong (License No. 11788). Mox Bank Limited (“Mox”) is an insurance agent appointed by QBE Hong Kong (Insurance Agency License No. GA1073). Mox and QBE Hong Kong have entered into an Exclusive Distribution Agreement under which Mox has been engaged to distribute QBE Hong Kong’s products.

Mox disclaims all information related to insurance on the Mox app and/or our website. Such information is intended as a general summary and is for reference only, should not be used as a basis for making decisions and are subject to terms and conditions which are not detailed in the Mox app and/or our website. If there is any discrepancy between the information contained in the Mox app and/or our website and the policy documents, the policy documents shall prevail. For the exact terms and conditions and details of the exclusions, please refer to the policy documents or contact QBE Hong Kong.

Important notes

For an Insured Person’s trip to be covered by the policy, their trip must be planned as a round trip from Hong Kong, with Hong Kong as the intended departure and return point.

In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between you and Mox out of the selling process or processing of the related transaction, Mox will enter into a Financial Dispute Resolution Scheme process with you. However, any dispute over the contractual terms of the insurance product should be resolved directly between you and QBE Hong Kong.

Effective from 1st January 2018, the Insurance Authority has imposed a levy (“IA Levy”) on all insurance policies (except for certain exempted insurance classes) at their applicable rates. Policyholders are required to pay the IA Levy. For further information, please visit http://www.ia.org.hk.

Once the policy has been issued, both the premium and IA Levy are non-refundable.