Special offer for customers to receive our limited-edition metal Mox Card
Hong Kong, 1 September 2021 – Mox Bank Limited (“Mox”) celebrates its one year anniversary this month! Since our official launch on 22 September 2020, Mox has transformed the digital banking experience, bringing a suite of retail banking services and lifestyle benefits all in one place to cater for the digital lifestyle of Hong Kong consumers.
Deniz Güven, CEO of Mox, said: “Our aim is bring a new era of banking by winning the highest heart share and trust of Hong Kongers and we did it! In our first year, we have already seen close to 160,000 customers bank with Mox to take control of their day-to-day finances and build the financial freedom they want. Mox is the most trusted virtual bank in Hong Kong, based on a recent survey¹. The trust customers have placed with us tells us we are on the right track, and will push us to deliver even smarter ways to save, spend and borrow.”
In a survey¹ of virtual bank customers in Hong Kong, being trustworthy is the most important factor to overall brand consideration and Mox is selected as the most trusted virtual bank in Hong Kong. Mox is seen to be delivering what a virtual bank should do – making banking easier – with over 70% of interviewees saying opening an account with Mox was easy, and spearheading among other virtual banks in terms of easiness of account opening. The daily interest and instant CashBack features are well-received too, and are seen as one of the top three factors in a customer’s consideration when choosing Mox.
The Mox app is safe, simple and smart, and is one of the highest rated financial apps in Hong Kong with a 4.8 rating out of 5 on the Apple App Store and a 4.6 rating out of 5 on the Google Play Store. Other popular features among our customers include the real time account management and spend categorisation, the fully customisable savings goals, our partner discounts, as well as the instant provisioning and management of Asia’s first all-in-one numberless bank card.
Deniz added, “We are pleased to have brought many market-firsts and innovations for our customers and the retail banking industry. We have shown Hong Kong what it means to truly put customers at the heart of what we do.”
Terms and conditions apply. For more details on these promotions, please visit mox.com.
What’s Next from Mox
Mox is committed to providing Hong Kong customers more innovative services and features that will help them grow their money, their world, their possibilities. In the same survey of virtual bank customers in Hong Kong1, we know that our customers are looking for more services from their virtual banks, including foreign currency trading (45%), stock trading (40%) and payroll (40%). Mox continues to listen to its customers and looks forward to announcing new services and features, as well as rewards and promotions, soon.
*All data provided is as of 31 August 2021, unless otherwise specified.
¹Data collected from a YouGov survey conducted in June 2021, with responses based on 1,033 respondents, of whom 694 are current virtual bank customers or prospective virtual bank customers.
²If you fulfil the requirements of both challenges on the last day of a month, you are not eligible to earn interest at the Bonus Rate the next day because it would fall outside of the relevant month.
³Up to a maximum of 5 entries into the lucky draw. If a winner is already a Metal Mox Card holder, they’ll win a Foodpanda voucher worth HKD350. The lucky draw will be held in November 2021 and the winners will be notified by email from Mox.