We built Mox with one aim – to put customers at the centre of everything we do. Creating smart services to provide greater financial inclusion. Our popular "Add money" feature was intended to do just that, enabling customers to “pull” money into Mox without leaving our app. This feature is free-of-charge and our customers love the convenient, seamless banking experience.
We are determined to keep it free. Charging a customer to move their own money between bank accounts is not inclusive and hinders progress of a fast and simple banking market.
We thank the banks who continue to support this “Add money” innovation without fees, and hope there’ll be many more.
Of course, there are many other ways for customers to move money into their Mox Account, for free. For example, simply “send” money to Mox from your other bank accounts.
We also want to thank our customers, who have decided to join Generation Mox over the past 70 days. We believe there should be no barriers for customers to experience better services.
It’s about democratising banking and creating the highest financial inclusion in Hong Kong.
We understand you want easy, cost-free ways to transfer money to your Mox account to make the most of what we offer. There are three different ways you can do this: