Head/Lead of Card Authorisation and Anti-Fraud
About Mox
Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration… it’s all up for us to define together.
Why Mox
Mox helps you grow – your money, your world, your possibilities. We equip you with the financial management tools, information and insights you need to make your dreams, big or small, come true.
Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox. Mox rewards you with an array of banking and lifestyle benefits.
Who are we looking for?
We are looking for a Head/Lead of Card Authorisation and Anti-Fraud person to join our team.
Responsibilities
- Develop an overall strategic plan for card authorisation function and card fraud prevention/ detection including but not limited to the identification and assessment of potential risk and vulnerabilities in card transactions and card authorisation process.
- Share and design control requirements from an-end-to-end perspective for fraud risk management and authorisation in a digital banking business setting.
- Execute and oversee the card authorisation and fraud monitoring process by reviewing the approved/ declined transactions based on pre-defined rules and risk parameters and manage the risk control executives to achieve a desirable trade-off between risk and return.
- Perform on-going monitoring and analysis on the authorisation and transactional data to identify patterns and anomalies to indicate fraudulent activity and trigger follow-up actions.
- Build a comprehensive dashboard or Management Information reports to measure the performance of rule setting and processes on card authorisation and fraud management.
- Liaise across the organisation (internal stakeholders) to ensure the desired controls have been executed as expected and operated effectively.
- Work closely and manage external stakeholders including relevant service providers to ensure quality outputs and avoid operational risks.
- Stay updated with emerging fraud trends, techniques and regulatory changes, and work closely with the first line of defence to implement necessary adjustment for card authorisations, fraud prevention and detection.
- Report any incidents, issues, potentials gaps to the senior management and the regulator on a timely basis.
- Collaborate with other teams including Business, Operations, Risk Management and Technology to ensure effective coordination in managing card authorisation and fraud issues.
- Any ad-hoc issues required.
Requirements
- Bachelor’s degree in Accounting, Finance, Data Analytics, Computer Science, Business Administration or a related field preferred.
- 8-year work experience in financial industry with solid experience in card payment, authorisation and fraud risk management.
- Strong knowledge of industry standards on card payment network and authorisation, also regulatory requirements in relation to card and fraud prevention.
- Analytical mindset with the ability to interpret and analyse data and knowledge in programming skills such as SQL and Python preferred.
- Attention to details and ability to work under pressure in an agile environment and fast-growing industry.
- Proficiency in spoken and written Chinese and English.