Field Sales Manager

About Mox

Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration… it’s all up for us to define together.

Why Mox

Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox.

Mox rewards you with an array of banking and lifestyle benefits. Who says banking can’t be fun?

Who are we looking for?

We’re looking for a seasoned sales professional that will enable Mox to effectively utilise partner and merchant retail outlets to acquire new customers and activate them on various banking products.



  • Drive the effective selling of Mox in merchant channels, working with our partners frontline sales team and providing the training, coordination, and relationship management that will enable success.
  • Lead and manage a team that will visit, train, and coordinate with partner and merchant retail outlets and their frontline sales staff.
  • Willing to have hands-on involvement visiting partner stores, ensuring both people and POSM opportunities are maximised to promote Mox.
  • Ensure all retail promotional activities are compliant to conduct and regulatory guidelines, and implement mitigation measures if gaps are identified.
  • Provide guidance and assistance in the placement and management of merchandising in stores.
  • Improve the quality of sales in stores with additional guidance and training.
  • Coordinate with Marketing and Partnership teams to develop materials that best support frontlline sales activities.
  • Support the development of new partner and merchant opportunities.
  • Provide regular and timely reporting on key performance metrics, merchant and customer behavioural observations, and issues requiring escalation.
  • Key KPIs will be the number of visits, customer acquisition, and product adoption trends per store.


  • University graduate 10+ years of sales experience in Hong Kong.
  • Demonstratable experience in retail sales, especially in training and managing indirect frontline sales teams of sales/distribution partners.
  • Strong attentiveness to detail, self-motivation and ability to work under a fast-paced environment.
  • Ability to think innovatively.
  • Excellent written and verbal communications in both Chinese and English.

To be eligible for internal referrals at MoxBank, you must be referred by a full time permanent employee of Mox Bank.