Copywriter
About Mox
Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration… it’s all up for us to define together.
Why Mox
Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox.
Mox rewards you with an array of banking and lifestyle benefits. Who says banking can’t be fun?
Who are we looking for?
Reporting to the Head of Marketing at Mox, we are looking for a Copywriter to help us tell compelling stories that promote our brand and services, and inject soul into the best digital banking experience in Asia. He/she will play a role in shaping the Mox tone of voice that delivers a brand experience that will win customers’ hearts and help us achieve our business objectives. This will require you to:
Responsibilities
- Create high-quality copy in English and Chinese for the Mox app, emails, push notifications, website, digital ads and other communication channels as required.
- Work closely with Marketing, Product, and Design teams to formulate the right narrative and messaging angles to craft compelling creative content.
- Partner with Mox’s in-house design team or external agencies to ideate and execute marketing campaigns.
- Support Legal, Compliance, and Customer Service teams in content and copy vetting as required to ensure accuracy and consistency in brand material.
- Contribute to brand identity and voice through creative content creation.
- Independently coordinate with various internal and external stakeholders, from gathering requirements to obtaining approvals, and implementing content through different channel or product owners.
- Act as the gatekeeper to ensure accuracy and consistency of our content and language.
- Provide support for other tasks of the Customer Team as required.
Requirements
- Excellent proficiency in both traditional Chinese and English writing.
- 5+ years of professional copywriting experience in agencies, in-house roles, or with media publications.
- Preference for candidates with previous experience writing for banks, financial institutions, and/or technology products.
- A portfolio showcasing his/her experience in developing copy for cross-channel media, including both digital and conventional channels, as well as the ability to produce long-form content (e.g. advertorials).
- Sense of humour, a creative mindset, and the ability to communicate to consumers in a serious yet fun way.
- Willingness to embrace technology with strong understanding of digital best practices.
- Agile mindset and ability to work plus adapt to change in a fast-paced environment.
- Bachelor’s degree in language, journalism or a related field.