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New customers¹ open an account

New customers can easily open a Mox Account without a queue. Get started now.

Account opening type²

For HK residents - what you'll need:

For HK residents - what you'll need:

Be at least 18 yeas old
Holding the original Hong Kong Identity Card
A valid Hong Kong residential address
A valid Hong Kong mobile number


FAQs

How to open an account for HK residents:

Step 1:
01.
Step 1:

Select account type and set login credentials

02.
Step 2:

Prepare the necessary documents

03.
Step 3:

Identity verification and facial recognition

04.
Step 4:

Fill in and confirm account opening information

05.
Step 5:

Complete account opening process

Step 1:
01.
Step 1:

Select account type and set login credentials

Step 2:
02.
Step 2:

Prepare the necessary documents

Step 3:
03.
Step 3:

Identity verification and facial recognition

Step 4:
04.
Step 4:

Fill in and confirm account opening information

Step 5:
05.
Step 5:

Complete account opening process

For visitors in HK- what you'll need:

For visitors in HK- what you'll need:

Be at least 18 yeas old
Staying in Hong Kong during the account opening
Holding the original People's Republic of China Resident Identity Card
Holding the original Exit-Entry Permit for Travelling to and from Hong Kong and Macao (EEP); and a valid statement of travel record from the National Immigration Administration
A valid Mainland / Hong Kong residential address
A valid Mainland /Hong Kong mobile number that can receive text messages and answer calls in Hong Kong


Visitors in HK-FAQs

How to open an account for visitors in HK

Step 1:
01.
Step 1:

Select account type and set login credentials

02.
Step 2:

Prepare the necessary documents

03.
Step 3:

Identity verification and facial recognition

04.
Step 4:

Fill in and confirm account opening information

05.
Step 5:

Complete account opening process

Note: Customers holding a PRC Resident Identity Card are required to transfer at least HKD1,000, RMB 950 or USD130 via "same-name transfer" from another Hong Kong or Mainland China bank account under their own name to their Mox Account³.

Mox may contact you while your application is being reviewed.

Step 1:
01.
Step 1:

Select account type and set login credentials

Step 2:
02.
Step 2:

Prepare the necessary documents

Step 3:
03.
Step 3:

Identity verification and facial recognition

Step 4:
04.
Step 4:

Fill in and confirm account opening information

Step 5:
05.
Step 5:

Complete account opening process

Note: Customers holding a PRC Resident Identity Card are required to transfer at least HKD1,000, RMB 950 or USD130 via "same-name transfer" from another Hong Kong or Mainland China bank account under their own name to their Mox Account³.

Mox may contact you while your application is being reviewed.

Download Mox app now and experience Mox banking services

¹You have not held a Mox Account in your name, at any time, in the 12 months prior to your Joining Day. You are considered to have held a Mox Account even if you haven’t completed any transactions on your previous Mox Account.

²Mox provides banking services only to customers who are physically in Hong Kong, including Hong Kong residents or visitors to Hong Kong. Accepted identification documents for account opening are Hong Kong Identity Card and People's Republic of China Resident Identity Card.

³Until this same name transfer is completed, certain transaction limits apply, including a zero daily limit for some activities.

The account opening screenshots are for reference only. Please refer to the Mox app for the actual account opening procedures and requirements.

The information on this webpage is only for circulation in Hong Kong.