Assistant Manager/Manager, Fraud Risk Management

About Mox

Mox is built by and for the ones who aspire to live life to the fullest –we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration… it’s all up for us to define together.

Why Mox

Mox helps you grow –your money, your world, your possibilities. We equip you with the financial management tools, information and insights you need to make your dreams, big or small, come true. Everything at Mox –from our products, features, to rewards –is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox.

Mox rewards you with an array of banking and lifestyle benefits.

What we are looking for?

We are looking for a Assistant Manager / Manager of Fraud Risk Management.



  • Conduct assurance review on Fraud Risk Operations (1LoD) to ensure that sufficient controls and processes are implemented to address the emerging risk in accordance with the Policy and Procedures.
  • Collaborate with other Risk Owners and Product Owners to design and implement relevant controls to mitigate fraud risk from preventive an detective perspective;
  • Perform Gap Analysis on regulatory requirement to ensure sufficient fraud control in place, and propose enhancement when control gap is identified;
  • Draft and update Policy and Procedures in accordance with Group’s requirements and ensure the changes are properly reflected in the 1LoD;
  • Report and escalate any incidents, issues, potentials control gaps to the senior management and regulator on a timely basis;
  • Perform Data Analytics to monitor the fraud risk and trend, and maintain comprehensive dashboard or Management Information (MI) to oversee the effectiveness and efficiency of fraud rules setting;
  • Support FCC Advisory team for other FCC matters if necessary.


  • University degree in any discipline.
  • At least 3 years of relevant work experience, with experience in fraud risk management, risk analytics in financial institutions.
  • Familiar with regulatory requirement related to e-banking and fraud risk management.
  • Hands-on experience in handling card fraud, credit fraud cases and application fraud.
  • Critical thinking and open-minded to change.
  • Multi-tasking, organized and is able to prioritize job duties.
  • Proficiency in spoken and written Chinese and English.