Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox!
The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration… it’s all up for us to define together.
Mox helps you grow – your money, your world, your possibilities. We equip you with the financial management tools, information and insights you need to make your dreams, big or small, come true.
Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox.
Mox rewards you with an array of banking and lifestyle benefits. Who says banking can’t be fun?
Who are we looking for?
Reporting to the Service Operations Lead, the role holder will support IT Operations across Mox Bank, managing our Asset Inventory across the Technology estate. The role holder will manage the IT asset portfolio with respect to risk, governance, security compliance and performance objectives.
Coordinate Asset Registration and Inventory Data Collection
Find, assess and quantify risk
Maintain a record of compliance
Troubleshooting and problem-solving skills: They must have the required technical skills to identify system problems, as well as seek out ways to improve processes.
Communication skills: They require both oral and written communication skills to facilitate knowledge sharing among teams, especially in cases where new technologies have been implemented, and to relate with customers in a professional manner.
Quick Learner: The IT field changes rapidly, so it is vital that applicants are life-long learners able to adapt new technologies necessary for improved processes.
Team work abilities: They must be able to work and contribute in a team oriented environment.
Interpersonal skill: The job requires working with vendors, internal personnel, and external service providers. It is important that applicants for the role have the ability to influence operations teams, and establish rapport to work effectively with the above mentioned groups of people.
Computer skills: Applicants should have solid knowledge of PC and Mac computers, mobile devices, and Microsoft Office applications (Word, PowerPoint, Excel, and Outlook). The role involves identifying trends and improving processes, so it is also essential that applicants have experience using statistical packages (Excel, SPSS, SAS, etc.) for analysing large datasets, and proficient SQL knowledge.
Strong organizational skills: role holders deal with multiple stakeholders, including vendors, internal customers, service providers and management, so they must be able to plan and schedule tasks, as well as prioritize requests for support from customers.
Analytical skills: To perform their job successfully if hired, applicants must also possess advanced analytical skills, with the ability to collect, organize, analyse, and disseminate significant amounts of information, with attention to detail and accuracy.
Knowledge & Education