Head of Fraud, AML and KYC Systems (Product Owner)

About Mox

Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox!

The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration… it’s all up for us to define together.

Why Mox

Mox helps you grow – your money, your world, your possibilities. We equip you with the financial management tools, information and insights you need to make your dreams, big or small, come true.

Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox.

Mox rewards you with an array of banking and lifestyle benefits. Who says banking can’t be fun?

Who are we looking for?

As part of the Enterprise Applications Team, you will lead a multidisciplinary team to design, develop, deliver, and run systems and processes to support our Fraud, AML, and KYC landscape. You are a digital native with strong experience across Fraud, AML, KYC, and technology. You enjoy working in a fast-paced environment with high degrees of ambiguity, get excited by solving complex problems and are comfortable communicating at C-level whilst also being hands-on in the day-to-day management and running of your team. You are an experienced leader with excellent interpersonal skills and stakeholder management. You demonstrate the ability and experience to meet committed project deadlines. You will be the accountable person for all project delivery and day-to-day running of all the banks Fraud, FCC, and KYC systems.

Apply

Responsibilities

  • Senior leader, employing a strategic mindset and superior stakeholder management skills. Accountable owner for all MOX Fraud, KYC, and FCC systems

  • Lead the squad to deliver enhancements to MOX’s AML/Fraud and KYC landscape ensuring that the systems and related processes are best placed to protect MOX’s customers and the Bank against Fraud and Financial Crime.

  • Work in partnership with the MOX Fraud and FCC teams to proactively identify and implement systems enhancements to ensure that MOX is at the leading edge of Fraud and AML system design.

  • Data driven mindset, implementing controls and systems and procedures that are data-centric in design.

  • Ensure all services are running 24/7, focus on quality delivery and proactive incident management.

  • Empower the squad and wider team in an AGILE environment, clearly defining requirements, interdependencies, and potential risks/issues.

  • Clear written and verbal communication to all upstream and downstream teams and stakeholders across the delivery lifecycle.

  • Support the upstream product teams to ensure that Fraud, AML, and KYC systems are ready and able to support critical bank delivery milestones.

  • Effectively plan, maintain, and communicate the delivery roadmap across over 12 distinct systems/microservices within the Fraud and FCC and KYC domain

  • Maintain and deliver a multi-faceted product roadmap, achieving set deadlines.

  • Work with Regulators, Auditors, and Internal Risk teams to ensure that standards are upheld across the delivery, and day to day operation of all of MOX banks Fraud, AML and KYC systems.

Requirements

  • Over 10 years’ experience as a leader of technology teams within a banking environment.

  • Solid Experience with of at least 3 of the following:

  • FCC Transaction Monitoring, FCC Transaction Screening, FCC Name Screening, Client Risk Assessment, Card Fraud Systems, Digital Fraud Systems, Identity Access Management Systems, KYC Systems

  • Fluent both written and spoken English and Cantonese

  • In-depth knowledge and hands-on experience with agile development methodologies

  • Ability to manage time and schedules to meet aggressive deadlines and influence through persuasive written and verbal communication

  • Exceptional interpersonal and communication skills across all levels.

  • Sharp analytical and problem-solving skills, ability to think strategically and creatively.

  • Cost focused mindset, strong experience planning, forecasting maintaining budgets

  • Experienced in all aspects of software vendor management including contract negotiation and service review.

  • Goal orientated individual who can deliver quickly and effectively.