Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration… it’s all up for us to define together.
Mox helps you grow – your money, your world, your possibilities. We equip you with the financial management tools, information and insights you need to make your dreams, big or small, come true. Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox.
Mox rewards you with an array of banking and lifestyle benefits.
What we are looking for?
We are looking for a Business Head - Insurance.
Mox Bank has an ambitious agenda to grow its retail financial business lines with fee revenue over the next three years and there will be an unrelenting focus to build the most conducive customer journeys and digitise every experience to cover to prospects and existing clients with multiple type of need based insurances. As a member of the Mox product team and the lead for the Insurance business, the candidate will have responsibility for all lines of digital insurance acquisition, xSell and upsell. Working closely with the Design, Technology & Marketing teams this business leader will define the go to market approach, drive business development and deliver on the digital acquisition strategy, deliver campaigns and ensure the build of a robust insurance revenue line to meet our business goals - whilst ensuring fundamentally shifting the way Mox markets insurance to its customers – shifting from product focussed messaging to a customer need based approach. Hire, train and nurture a team of practitioners, providing best practice education and guidance with respect to Insurance purchase journeys and provide product matter expertise to enhance the value efficiency of marketing campaigns in partnering with the right insurance partners.
Who we are looking for:
Build Effective Working Relationships - Develop and use collaborative relationships within the team, and with partners to facilitate the accomplishment of business goals.
Business Focus - Demonstrates understanding of the business and its target customers. Has clear P&L ownership.
Communicates & Negotiates Effectively - Communicate clearly and concisely, with impact and credibility using appropriate style and terminology. Able to negotiate with partners with astute business acumen.
Market, Sales and Customer Focus - Create and seize opportunities that provide superior returns for shareholders and make customers and their needs a primary focus. Work to reinforce a market, sales and customer focus.
Operational Execution - Accountable for Insurance business P&L and act with a sense of urgency to build a sustainable fee line business. Keen understanding of key financial and operational data.
Digital Capabilities - Demonstrated experience in, and passion for User Experience optimization with a proven ability to identify new blockers and pain points within digital acquisition journeys.
Analysis and Decision Making - Identify and understand issues, problems and opportunities and develop appropriate solutions. Proven ability to prioritize opportunities based on business outcomes.
Leads Change and Innovation - Identify organisational requirements for future success and engage in those activities that facilitate the required degree of innovation and change. Act as a champion and role model for innovation and change in the industry/business/product line.
Understand the Digital Insurance Landscape – Knowledge of the web analytics, digital insurance propositions, profitability and roles played by various stakeholders to make vendor / partner assessments.